Sometimes, Arlo cameras might go offline due to network issues or other reasons. If your camera displays a message like "Please check if the camera is connected to the internet or network," here's how you can fix it:
Check Battery and Power: First, ensure your camera's battery isn't empty. If it is, plug in the charging cord to recharge it. Once charged, your camera should start working again.
Smart Hub Check: If your cameras are linked to a smart hub, check if the hub is turned on and connected to the internet. If not, try removing and then re-adding the hub. Afterward, sync your cameras again.
WiFi Connection: For cameras using WiFi directly, ensure your WiFi is functioning. Also, position the cameras within about 90 meters of the WiFi router or hub. Obstacles like walls and ceilings can weaken the signal, so be mindful of placement.
Optimal Camera Position: Position your cameras where they have a clear view. Obstacles like walls can weaken the connection, so place them where there are no obstructions.
If you're stuck and unable to bring your Arlo camera online, don't worry. Simply reach out to our experts at +1-855-509-0999 for assistance. They'll provide you with straightforward steps to resolve the issue and have your Arlo Camera up and running.
Reconnecting your Arlo camera is simple with our guidance. Call us toll-free at +1-855-509-0999, and we'll lead you through the process to resolve the issue and have your Arlo Camera online again hassle-free.
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