Sometimes, you may encounter a situation where your Arlo cameras detect activities but fail to record them, resulting in no updates in the library with recorded clips. It's important to note that all new models of Arlo cameras include a 90-day trial package. However, once the trial period expires, the cameras will cease recording. To ensure uninterrupted recording, it is crucial to activate a monthly subscription after the trial ends. Additionally, maintaining the armed mode on your cameras is essential, as disarming them may prevent any recording from taking place.

Several factors can contribute to the cameras not recording, including camera sensitivity and camera offline issues. If none of the above steps resolve the problem, you can attempt a factory reset of the camera. First, remove it from your account, and then resync it with the account again. This process may help address the recording issue.

If you are currently facing problems with your Arlo camera not recording, don't hesitate to reach out to our dedicated Arlo support experts at +1-888-980-2771. Our team is equipped to provide you with a step-by-step guide and troubleshoot all Arlo-related problems, including issues with the system not recording or difficulties with account login setup. Feel free to contact our support line at +1-888-980-2771 for immediate assistance.