Description:

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Position Summary

This position is sign-on bonus eligible.
The Contact Center Representative provides outstanding customer service to Children's patients, families, and referring medical practices. The role is primarily responsible for answering phone calls, responding to inquiries, scheduling and preregistration of patients, insurance and orders verification, data entry of patient information, assisting and referring callers to appropriate resources, and other duties as needed. This position is a representative of Children's contact center which assists patient callers and families in accessing Children's services.